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April 24, 2006
In the 1990s globalization meant that developed-country economies, such as Australia's, faced threats to their manufacturing base with disappearing blue-collar jobs (factory workers). The political reaction fractured into left-wing antiglobalization advocates and right-wing isolationist/protectionist advocates.
The policy solution--and it made great sense at the time--- was for Australia to make the transition from the old economy based on manufacturing to a new economy with its service or IT base and its white-collar jobs that required higher skills and educational qualifications.
Globalization today means that the service or IT economy with its white-collar jobs is under fire.The Australians performing them will be in competition with people in Bangalore or Bangladesh who will do the same work for a whole lot less. As Joergen Oerstroem Moeller argues at Asia Times online:
Education, skills and even performance do not protect jobs from outsourcing....White-collar workers used to be the elite troops of globalization. For them it was almost entirely beneficial: no risk of losing jobs, but considerable gains from lower consumer prices. Now, these professional workers suddenly realize that their jobs may also be in danger.
White collar jobs ranging from call centers to software engineers to medical technicians are being "offshored" to say India. Suddenly, the programmers share the fate of millions of industrial workers, in textiles, autos, and steel, whose jobs have gone offshore.
No doubt we will begin to hear the high-tech horror stories -- the pink slips and falling wages--- in the corporate media and the prospects for Australian, the computer graduates prospects narrow as they peer into the future, the academics start talking about the disappearing middle class and many middle-class Australians, instead of looking ahead to a brighter future for the next generation, will worry about slipping down the economic ladder.
The solution. Retraining at great expense to become real estate agents and divorce lawyers. Or go work offshore.
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I don't agree with that. The parts of those industries that can be commoditised may go off-shore but there are parts that are still provincial. In the US for instance, Dell has had to re-instate American call-centers for its business customers. Which is a provincial response to the needs of its provincial (ie American) customers.
In software if you can hold down the requirements for long enough to write a large system spec document then it is a candidate for out-sourcing. If a relatively static requirements document can be written it means the interface between business model and development team doesnt have to be real time. It makes little difference if the software is delivered a week in the future or a year.
If the business model isnt changing then it is not the mission critical or rate determining step in the business making money.
The thing to recognise is what is commoditised and what is not. Manufacturing got commoditised with SPC (Deming's satistical process control). It doesnt matter where the product is made as through SPC the quality level can be monitored to make provincial skills (training/education) irrelevant.
In the case of static software requirements it is the same thing. The requirements document determines the final interface and as long as that interface is met then it does not matter how it was achieved.